You’ve decided you want teeth whitening and you’re in the Greenvale area. Now what? This guide walks you through the practical steps: booking your appointment, what happens during your visit, and how to care for your newly whitened teeth afterward.

Greenvale Dental House is located in Greenvale Lakes Shopping Centre, serving Greenvale, Craigieburn, Roxburgh Park, Coolaroo, and Attwood. Your first consultation is complimentary.

Step 1: Book your consultation

Phone: (03) 6163 3111 or 1800 GENTLE (1800 436 853)

What to ask when you call:

• Mention you’re interested in teeth whitening
• Ask about available appointment times
• Confirm your first consultation is complimentary
• Ask if there’s anything you need to bring

Best times to book: If you’re working, our Saturday 9am-1pm hours are popular. We’re also open until 6pm on weekdays. Book Saturday appointments early as they fill quickly.

Step 2: Prepare for your consultation

Before your appointment:

• Brush and floss as normal
• Avoid whitening toothpaste or products for a week before (so we can accurately assess your natural shade)
• Think about your goals: What shade are you hoping to achieve? Do you have an event coming up?
• Note any history of tooth sensitivity

What to bring:

• Photo ID
• Health fund card (if applicable)
• List of current medications
• Any questions you want to ask

Step 3: Your consultation (what happens)

Your complimentary consultation typically takes 20-30 minutes:

Shade assessment. We’ll record your current tooth shade using a standardised shade guide. This gives us a baseline for measuring results.

Examination. We’ll check your teeth and gums to ensure you’re suitable for whitening. Cavities or gum disease need treatment first.

Staining assessment. We’ll identify whether your staining is surface-level (responds well to whitening) or deeper (may be harder to shift).

Discussion. We’ll recommend in-chair whitening, take-home kits, or a combination based on your goals, timeline, and the type of staining you have.

Quote. You’ll receive a clear breakdown of costs. No pressure to decide immediately.

Step 4: Your whitening appointment

If you proceed with in-chair whitening, here’s what to expect:

Duration: Approximately one hour

Before the procedure:

• Eat before your appointment (you’ll need to wait before eating after)
• Take pain relief beforehand if you’re prone to sensitivity (check with us first)

During the procedure:

• We’ll confirm your starting shade
• A cheek retractor keeps your lips away from your teeth
• A protective barrier is applied to your gums
• Whitening gel is applied to your teeth
• The gel sits for 15-20 minutes
• We remove and reapply gel (usually 2-3 cycles)
• Final reveal of your new shade

After the procedure:

• Your teeth may feel sensitive for 24-48 hours
• Avoid staining foods and drinks for 48 hours
• We’ll give you specific aftercare instructions

Step 5: Post-whitening care (the 48-hour window)

The first 48 hours after whitening are critical. Your teeth are more porous and susceptible to picking up new stains.

Avoid:

• Coffee, tea, red wine, cola
• Tomato-based sauces
• Curry and turmeric
• Berries and dark fruits
• Soy sauce, balsamic vinegar
• Smoking

Stick to:

• Water, milk
• White meat (chicken, fish)
• Rice, pasta (without coloured sauce)
• White cheese
• Bananas, apples (peeled)

General tips:

• If you consume anything staining, rinse with water immediately
• Use a straw for drinks when practical
• Avoid very hot or cold foods if experiencing sensitivity

Step 6: Maintaining your results

Whitening isn’t permanent, but good habits extend your results:

Daily:

• Brush twice daily with whitening-safe toothpaste
• Floss daily
• Rinse with water after consuming coffee, tea, or wine

Ongoing:

• Regular dental checkups and professional cleaning
• Avoid smoking
• Consider touch-up treatments with your take-home trays (if you have them)

When to consider a touch-up: Most patients maintain results for one to three years. When you notice your teeth looking duller, a touch-up can restore brightness without repeating the full treatment.

Location and contact details

Greenvale Dental House Shop 4, Level 1/1 Greenvale Drive Greenvale VIC 3059

Phone: (03) 6163 3111 Toll-free: 1800 GENTLE (1800 436 853)

Hours:

Monday to Friday: 9am – 6pm
Saturday: 9am – 1pm
Sunday: Closed

Parking: Free parking at Greenvale Lakes Shopping Centre

Service areas: Greenvale, Craigieburn, Roxburgh Park, Coolaroo, Attwood

Ready to book? Your first consultation is complimentary. Call us at (03) 6163 3111.

Whitening results vary based on individual factors. Assessment required.